One board, one truth
Jobs, crews and times in a single place that everyone reads from. Change it once and the whiteboard, the phones and the customer all hear about it.
One board thatupdates itself.
The schedule exists in six places — a whiteboard, a group chat, three phones and somebody's memory. Every one of them disagrees by mid-morning.
What it costs you today
- A schedule that lives in a whiteboard, a group chat and several heads at once
- Customers phoning the office to ask when someone is coming
- Crews driving routes nobody optimized because there was no time to
A job moves. Someone texts the crew, someone else updates the whiteboard, nobody tells the customer, and at 2pm the office takes the call asking where everyone is. The scheduling itself is not hard — keeping six copies of it in agreement is what eats the day.
What we build
Four things, built around your week.
The customer told before they ask
An automatic message when the crew is dispatched and when they are close. This one change removes most of the calls your office fields in a day.
Routes that account for the map
Jobs ordered by where they actually are and how long they actually take, instead of the order they were booked in.
Exceptions that find you
A crew running late, a job that overran, a cancellation that opens a gap — surfaced the moment it happens, with the gap already offered to someone on the waiting list.
We have built this before
Route Optimization (Fuel) — the cheapest way there, not the shortest
Routing that prices the stops as well as the miles. 1,786 fuel stations refreshed every four hours, scored against the route, the tank and the spread between them — so the plan that comes out is the one that costs least to drive, not just the one with the fewest miles. Operators ask it in plain language and it writes the answer back itself.
Before you ask
The ones that come up every time.
My crews will not use a new app.
Then we do not give them one. Most dispatch builds we do run over text messages, because that is the thing every crew already opens. The board is for the office.
We already pay for scheduling software.
Good — keep it. The problem is usually not the software, it is that the software does not talk to your inbox, your phone or your customers. We automate the gaps rather than sell you a replacement.
How long does this take to build?
A single-crew operation is usually inside the five-day window. Multiple crews with real routing takes longer, and we will quote it as such before you commit to anything.
The other three
After-Hours Lead Response
Half the enquiries a local business gets arrive when nobody is at a desk.
Quoting & Estimate Automation
Quoting is where the margin is decided and where the week disappears.
Data Entry & Paperwork Automation
The same job details typed into three systems that do not speak to each other is not admin.
Last step
Fifteen minutes. One number. No pitch.
Tell us what eats your week. We will tell you what it is costing and whether it is worth automating — including when the honest answer is that it is not.
- We ask about your week, not your budget
- You get a real hours-and-dollars estimate on the call
- If we are not the right fit, we will say so in the first five minutes
- No follow-up sequence, no drip emails, no calling you for a month
Would rather just talk? Email hello@indyconsulting.ai.